Privacy Policy

When you register for our financial education courses or contact us through our platform, we collect information you voluntarily share with us. This includes your name, email address, phone number, and educational background. We also gather details about your learning goals and current knowledge level to tailor our course recommendations.

During the enrollment process for our comprehensive programmes, we may collect additional information such as your professional background, previous financial education experience, and specific areas of interest. This helps us provide more relevant content and connect you with appropriate learning resources.

Our platform automatically collects certain technical information when you visit our website. This includes your IP address, browser type, operating system, and device information. We use this data to improve our website performance and ensure compatibility across different devices and browsers.

We also track your interactions with our educational content, including which lessons you've completed, time spent on different modules, and quiz results. This information helps us understand learning patterns and improve our educational materials.

Your personal information primarily helps us deliver quality financial education services. We use your contact details to send course updates, remind you about upcoming sessions, and provide access to exclusive educational resources. Your learning progress data helps our instructors understand your development and offer personalised guidance.

• Providing access to our online learning platform and educational materials
• Sending course schedules, assignment deadlines, and important programme updates
• Connecting you with instructors and fellow students for collaborative learning
• Tracking your progress through different certification programmes
• Customising content recommendations based on your interests and skill level

We use your contact information to respond to your inquiries, provide technical support, and share important updates about our services. Occasionally, we might send you information about new courses or educational opportunities that align with your stated interests.

We implement robust security measures to protect your personal information from unauthorised access, alteration, or disclosure. Our platform uses industry-standard encryption protocols to secure data transmission and storage. All sensitive information is encrypted both in transit and at rest on our servers.

Our staff undergoes regular training on data protection practices, and we maintain strict internal policies regarding access to student information. Only authorised personnel who need access to perform their duties can view your personal data.

We retain your personal information for as long as necessary to provide our educational services and comply with legal requirements. Student records, including course completion certificates and progress reports, are typically maintained for seven years after course completion to support your ongoing professional development.

If you request deletion of your account, we will remove your personal information within 30 days, though we may retain some data as required by law or for legitimate business purposes such as preventing fraud.

Under UK data protection legislation, you have several rights regarding your personal information. You can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your personal data in certain circumstances.

• View and download your personal information and learning records
• Update your contact details and communication preferences
• Request correction of any inaccurate or incomplete information
• Delete your account and associated personal data
• Restrict certain types of data processing
• Export your data in a portable format

You can control the types of communications you receive from us through your account settings. While we need to send essential course-related information, you can opt out of promotional emails or newsletters at any time. We respect your preferences and will only send you information you've agreed to receive.

We do not sell, rent, or otherwise commercially share your personal information with unrelated third parties. However, we may share limited information in specific circumstances necessary for providing our educational services or complying with legal obligations.

We work with trusted service providers who help us deliver our educational platform, such as cloud hosting services and email communication tools. These providers are contractually bound to protect your information and can only use it for the specific services they provide to us.

In rare circumstances, we may disclose personal information when required by law, such as responding to valid legal requests from authorities or protecting the rights and safety of our students and staff. We carefully evaluate any such requests and only provide the minimum information necessary.

Our website uses cookies to enhance your browsing experience and provide personalised content. Essential cookies are necessary for basic website functionality, while analytics cookies help us understand how visitors use our site so we can make improvements.

You can control cookie settings through your browser preferences. However, disabling certain cookies might affect your ability to use some features of our platform. We provide detailed information about our cookie usage in our separate Cookie Policy.

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.

Any changes to this policy will take effect 30 days after we post the updated version on our website, giving you time to review the modifications and contact us with any questions or concerns.